How we work

DESIGN CONSULTATION

The Design Consultation stage is essentially an information-gathering exercise on both sides, and since the pandemic we have been carrying this out in two stages. The first stage is to talk to you on a phone or video call.  Before arranging a site visit we generally we need a 30-60 minute conversation with you so we can:

• Answer any general questions you may have.
• Look at your property on Google Maps satellite view and discuss the specifics of your site and available space.  If you can send us photos and plans of your site that can sometimes be useful, but it is not always needed at this stage.
• Ask you specific questions about what sort of swimming pond you would like (eg size, features), so we can provide you with an indicative design and give you a quote on the call for that design. 

We will then email you the indicative design and the quote relating to that design.  This will include some assumptions and these, as well as the design of course, will need to be confirmed during a site visit.

You can already get a good sense of costs for natural designs here.

The second stage is the site visit itself.  Clearly it is important we meet each other face-to-face, and that we understand more about the character and requirements of the site, and what you are looking to do.   

After the visit we will send you a Design Consultation Report with a final proposed design and quotation, which may or may not be very different from the initial proposal in the first stage. This report provides the basis for proceeding with the design stage.

On-site design consultation fees are as follows:

• All on-site design consultations within 25 miles of the M25 are free
• 25-50 miles from the M25 are £240 incl VAT
• 50-100 miles from the M25 are £480 incl VAT
• More than 100 miles from the M25 are £720 incl VAT + travel expenses.

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